Most saunas ship within 5-7 business days. Standard delivery takes 15-30 business days depending on your location. Expedited shipping options are available at checkout for faster delivery (as quick as 10-15 business days).

Yes — we offer free standard curbside shipping on all saunas to the continental US and Canada. For white glove delivery (inside your home, to the room of your choice), there is a $500 flat fee.

Currently we ship to the United States and Canada. We're working on expanding to additional countries. Contact us for international inquiries.

Absolutely. Once your sauna ships, you'll receive tracking information via email. You can also check your order status anytime by contacting our support team.

Most of our saunas are designed for easy DIY assembly with 2 people in 1-3 hours. They come with detailed instructions and all necessary hardware. However, we offer professional installation for $4,000 anywhere in the US and Canada for those who prefer a hands-off experience.

Portable and smaller infrared saunas typically plug into a standard 120V/15A outlet. Larger saunas (4+ person) may require a dedicated 240V/30A circuit. Check each product's specifications for exact requirements. We recommend having a licensed electrician verify your setup.

Space requirements vary by model. A 1-2 person sauna typically needs about 4'x4' of floor space with at least 6" clearance on all sides. Larger models need 5'x6' or more. All dimensions are listed on each product page.

Many of our portable and smaller infrared saunas are apartment-friendly — they run on standard outlets and don't require permanent installation. Check with your building management regarding any restrictions.

Infrared saunas produce dry heat and generally don't require special ventilation — a room with normal airflow is sufficient. Steam saunas may benefit from nearby ventilation or a dehumidifier. Each product page includes specific ventilation recommendations.

Regular sauna use has been clinically associated with improved cardiovascular health, reduced inflammation, enhanced muscle recovery, better sleep quality, stress reduction, and improved skin health. Infrared saunas specifically penetrate deeper into tissue for more targeted therapeutic benefits.

Most people benefit from 3-4 sessions per week, 20-40 minutes per session. Start with shorter sessions (15-20 minutes) and gradually increase as your body acclimates. Always stay hydrated and listen to your body.

Sauna use is generally safe for healthy adults. However, if you're pregnant, have cardiovascular conditions, or take medications that affect blood pressure or heart rate, consult your doctor before use. Children should always be supervised.

Traditional steam saunas heat the air to 150-195°F, creating a hot, humid environment. Infrared saunas use infrared light to directly heat your body at lower air temperatures (120-150°F), which many find more comfortable. Both offer health benefits, but infrared saunas are more energy-efficient and easier to install.

Saunas are low-maintenance. Wipe down benches after use, leave the door open briefly to air dry, and clean the interior monthly with a mild, non-toxic cleaner. Avoid harsh chemicals. For wood care, you can apply a food-safe wood treatment annually.

Infrared saunas are very energy-efficient — a typical session costs $0.20-$0.50 in electricity. Even with daily use, most owners see less than $15/month added to their electric bill. Traditional steam saunas cost slightly more to operate.

With proper care, a quality sauna lasts 15-20+ years. The heating elements typically last 5,000-10,000 hours of use. All our saunas are covered by the Orivon Wellness manufacturer warranty.

Contact us as soon as possible after delivery and we will work with you and the manufacturer on a resolution. Items that arrive damaged or defective are repaired or replaced under the manufacturer warranty.

Every sauna is covered by the Orivon Wellness manufacturer warranty against manufacturing defects. Coverage terms vary by model — contact us and we will send you the full warranty details for your sauna.

Contact our support team at support@premiumsaunashop.com with your order number and a description of the issue. We'll guide you through the process — most claims are resolved within 5-7 business days.